Our mission is to establish lasting relationships with our customers by exceeding their expectations and gaining their trust through exceptional performance by EVERY member of the silver Tree team – EVERY TIME. Our commitment to this mission will allow Silver Tree Plumbing and Heating to be the premier and most sought after plumbing and heating company in the Twin Cities.
Silver Tree Plumbing & Heating
Since the summer of 2010, Silver Tree Plumbing and Heating has been providing residents in Eagan, Mendota Heights, Lakeville, and surrounding Minnesota communities with experienced plumbing and heating services.
While Silver Tree was a business thirty years in the making, the combined expertise of the owners today totals over 100 years in the HVAC industry. We provide our customers with unmatched plumbing & heating that stems from our attention to detail and years of experience showing that our roots run deeper and our workmanship is built to last.
The Silver Tree Annual Maintenance Plan
Silver Tree Plumbing and Heating LLC proudly gives customers the “STAMP” of approval.
Dirt and Neglect are the top causes of heating and cooling system inefficiency and failure. To ensure efficient system operation, it’s important to perform routine maintenance. Proper maintenance by a qualified technician is one of the most important steps you can take to prevent future problems.
“Silver Tree is one of a kind in the plumbing and heating industry. From office staff to field technicians they are friendly, honest and efficient.
Thank you for your good work Silver Tree!”
– Reba B.
“Whenever I make a major purchase or investment I shop around and invited Silver Tree to bid on an air conditioning unit. I found their reps to be prompt and professional when they reviewed my old equipment and replacement options. They provided me with a written bid and were not pushy as to when my decision needed to be made. Their bid was competitive and the installation occurred much faster than expected. I would encourage you to consider them
as a company to call when shopping for a furnace or air conditioning unit.”
“My experience with Silvertree was nothing but excellent. They are true professionals – from the quick response time when scheduling to the knowledgeable service tech who explained the work being done and answered my questions. He even removed his shoes every time he entered my home and cleaned up before he left! I will be recommending Silvertree to any family or friends that need Plumbing or HVAC work.”
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If your furnace is producing a strange smell, you should always treat it with caution. While the cause for the odor may be benign, it could just as easily be harmful to inhale. When in doubt, always open windows to ensure ventilation, and evacuate your home.
For your convenience and protection, our Silver Tree Plumbing and Heating team developed a list of five common furnace scents and what they mean:
1. Burnt Plastic
If you just turned on your furnace for the winter, your nostrils may detect a burning scent. If this is the case, you don’t need to panic yet. Furnaces collect dust over time, which is burnt off when you first turn it on. It might be a good idea to check your filter to see if it needs replacing. However, if the scent doesn’t dissipate after about 30 minutes, contact one of our HVAC technicians to check it out.
2. Rotten Eggs
The sulfuric rotten-eggs scent usually points to a natural gas leak. Gas distributors often give it this scent in order to tip you off when a leak occurs, since gas is typically odorless. If you believe there is a natural gas leak, open your doors and windows, then be sure everyone gets out of the house to safety. From there, you should call 911, as well as your gas company.
3. Musty And/Or Mildewy
This scent is usually indicative of dirty ducts. Over time, your ductwork becomes overrun with dust, debris, mildew, and mold. Ventilation carries this scent around the house. Not only is this scent unpleasant; it’s bad for your indoor air quality (IAQ). To solve the scent issue, have your ducts cleaned by a professional.
4. Metallic And/Or Electric
This is likely the scent of your motor overheating. In this case, it’s a good decision to power down your furnace immediately. Then, schedule a repair with one of our professional technicians ASAP.
If you can smell a pungent chemical scent similar to formaldehyde, this presumably means you have a cracked heat exchanger. You should evacuate immediately and call 911. Cracked heat exchangers are known to release carbon monoxide (CO) fumes that are potentially lethal when inhaled.
Our team at Silver Tree Plumbing and Heating hopes you found this list of common furnace smells useful! Remember, always treat chemical scents with the utmost wariness. Call us at 651-319-4200 here in Mendota Heights, MN, or any of its surrounding areas with additional questions or to schedule service.